How to pay for your
bespoke piece
Simple, Secure Payment Options
1. Credit and Debit Cards
We accept all major credit and debit cards, including Visa, Mastercard and American Express. Card payments are a quick and convenient way to complete your purchase, with every transaction processed securely. Your personal and payment information is protected using secure encryption, and we never store your card details.
2. PayPal
If you’d prefer to pay using PayPal, you can complete your purchase quickly and securely through your PayPal account. This means you can pay without entering your card details with us, making it another simple and convenient way to complete your purchase.
3. Bank Transfers
Bank transfer is also available for direct payments and can be particularly convenient for larger purchases or international payments. Simply get in touch and we’ll provide our bank details and everything you need to make the payment.
Our Payment Process
We want paying for your bespoke jewellery to be just as straightforward as the design process. Our clear payment structure gives you a simple overview of what to expect at each stage, so you can plan with confidence while we bring your piece to life.
Initial Design Session:
Complimentary
Your journey begins with a no-obligation design consultation, where we discuss your ideas, inspirations, and preferences to start shaping your bespoke piece.
Design Refinement:
£180 Deposit
Once we’ve explored your vision, a £180 payment is required to refine and finalise your model, ensuring every detail aligns with your specifications. This will be credited from your final invoice.
Manufacturing Stage:
50% Payment
After you’ve approved the design, a 50% payment is required to begin production. This allows us to source materials and start crafting your unique piece.
Final Payment:
Remaining Balance
Once your piece is complete, the remaining balance is due either before or on collection, or prior to delivery.
Will I incur any additional transfer fees on top of my payment?
No, there are no additional transfer fees for bank payments when you make a payment to us. The full amount you transfer will be received by us without any deductions. If you have any concerns or need further assistance, please feel free to contact our team.
Do you accept cash payments?
Unfortunately, we do not accept cash payments. We only offer online payment options for your convenience.
What should I do if my payment is declined?
If your payment is declined twice, we recommend trying a different card or contacting your bank to resolve the issue. If you need further assistance, please feel free to reach out to us.