Happy Hearts!
Our Clients Bespoke Experiences
Creating beautiful jewellery is only part of what we do. We’re equally passionate about making the journey feel personal, enjoyable and memorable, from your very first conversation with us through to receiving your finished piece.
The Moments We're Lucky To Share
Tony Rodd
From start to finish, Durham Rose and our designer Melissa were fantastic. Melissa was really helpful, explaining the process, giving me an idea of budget and discussing all options with me. The design process was intuitive and the input from Melissa ensured the ring came out as I had envisaged. It was great to be able to see the design take shape and all of my options regarding metals and diamonds. All in all, I couldn’t be happier.
Carl Fryer
Durham Rose made everything about this nerve racking process a delight. The one to one nature of their ring design and build is amazing and well worth the money. Melissa in particular was super patient after changing my mind more than once so couldn’t thank them enough. Couldn’t recommend them more.
Amelia Parker
Me and my partner got our engagement ring designed by Melissa after my parents also having 4 rings designed by durham rose and I cannot recommend them enough, they have been absolutely perfect and made the process so easy, stress free and exciting! Communication was amazing and I was updated through each and every little step. My engagement ring is made perfectly and is the most beautiful thing I own. We cannot thank Melissa and the team at Durham Rose enough! 🙂
Adam Newman
Durham Rose was by far the best company I contacted when starting the process of making a custom ring. The initial stages were thorough and efficient, and the video call at the start of the process was brilliant. Where other companies would draw sketches, which is a good start, it wasn’t as helpful or visually accurate as seeing it in the CAD software. It was after this step in the process that I decided Durham Rose was definitely the company for me.
James Dennis
Process was so smooth and supportive. Ring turned out brilliantly, was able to try out ideas and ended up with something very special. Advice and design support was friendly and so helpful.
Daniel Kennerley
Mellissa helped me design the perfect engagement ring. She helped make the loose concept I had in my head a reality and what I ended up with was the perfect ring that my now fiancee loves.
Paul Golden
From start to finish Melissa and the team have been outstanding. I had a bespoke engagement ring made and they didn’t disappoint. I had some awkward requirements and they catered to all of them. Would definitely use them again.
Jack Butler
Phenomenal experience from start to finish! I was fortunate enough to work with Mel at Durham Rose to build a bespoke Engagement ring for wonderful girlfriend (and soon fiancé to be!!) Mel was so lovely, so knowledgeable, patient and helpful and went out of her way to make sure the ring was perfect and exactly as I wanted it to be for my partner!…
Dharmik Mistry
I can confidently say that I’ve never encountered a more seamless ring-making experience.
Absolutely thrilled with the exceptional work done by Durham Rose! My fiancée is over the moon with the ring—it exceeded all expectations. Despite my lack of experience with rings, Melissa guided me seamlessly through the entire process, making it incredibly easy to understand and providing assistance every step of the way. I can confidently say that I’ve never encountered a more seamless ring-making experience….
Rebecca Wright
Melissa and the Durham Rose team deserve more than 5 stars for the outstanding service they provided. Melissa was highly approachable and prompt with replies. I felt she went above and beyond in making the engagement deadline, she carefully listened to my ideas, and she gave expert guidance on how to create my ideas into a wearable design for my partner. Overall, I’m absolutely delighted with the engagement ring, and I wouldn’t hesitate in recommending Durham Rose to others.
A Little Love From Our Clients: See What They Have to Say
Excellent 5 out of 5 based on Trustpilot Reviews
Your Bespoke Journey
Every bespoke piece begins with an idea and evolves into something deeply personal. From the first sketches to the finished piece, each stage brings your vision closer to reality.
Our Digital Jewellery Books capture the story behind your piece, bringing together your design, the inspiration behind it and the finished creation in one beautiful keepsake. Whether it marks a proposal, anniversary or another meaningful occasion, your book offers a lasting reminder of the thought and creativity that went into making it yours.
Our Design Process: How Does It Work?
Your journey begins with a complimentary design consultation, where we take the time to understand your ideas, preferences and inspiration, bringing your vision into focus. From there, we use advanced 3D modelling software to bring your design to life, guiding you through the choice of metals and gemstones and refining every detail in CAD before manufacturing begins. Once you’re happy with the design, our skilled craftsmen carefully bring it to life, followed by meticulous quality checks to ensure every detail is just right. Your finished piece is then securely packaged and delivered to you, wherever you are in the world. To complete the experience, you’ll receive a digital keepsake documenting the journey of your bespoke piece, from the initial design through to the finished creation.
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