Post-Warranty Care
Repairs and Maintenance
Our commitment continues long after your jewellery is created. All pieces include a one-year warranty covering craftsmanship and materials. After this period, repairs and servicing may incur charges, with transparent and competitive pricing provided.
Our commitment continues long after your jewellery is created. All pieces include a one-year warranty covering craftsmanship and materials. After this period, repairs and servicing may incur charges, with transparent and competitive pricing provided.
Services we provide:
Cleaning & Polishing
Regular cleaning and professional polishing are essential to maintaining the brilliance of your jewellery. Our team will meticulously restore your piece to its original lustre, ensuring it continues to sparkle beautifully.
From £90
Resizing & Adjustments
If your piece needs resizing or you’d like to modify its fit, we offer expert resizing and other adjustments to ensure your jewellery remains comfortable and perfect for years to come.
From £120 (Depending on how many sizes it has to be adjusted and the complexity of the design)
Stone Replacement & Repairs
Should a stone become loose, damaged, or lost, we offer expert replacement services. Our skilled artisans use only the highest quality stones and materials to restore your jewellery to its original glory.
Cost will be confirmed once the item has been assessed.
How to Request Repair & Maintenance
Every repair service at Durham Rose is performed with the same level of care and attention to detail that goes into the creation of your bespoke piece. We use only the highest quality materials and techniques to ensure that your jewellery is restored to its original beauty and strength. Our skilled craftsmen are dedicated to preserving the integrity and design of your bespoke piece, ensuring it remains a treasured part of your collection.
Explore Other Jewellery Services
As a bespoke company, we offer a complete service that supports every stage of your jewellery journey, providing a seamless and personal experience designed entirely around you. From initial design through to creation and aftercare, every detail is thoughtfully considered to ensure your piece is crafted with complete care.