A recommendation comes true
I wanted to buy an engagement ring with a non-diamond centre stone. These are available off-the-shelf but I could not find one which was along the lines of what I wanted. I was recommended Durham Rose by a friend who had bought an engagement ring from them. I organised an online appointment with one of their specialists and we designed my engagement ring together. I have never bought or designed a ring before, so although I had some ideas I was not completely sure what I (or my girlfriend) wanted. The specialist struck a good balance between suggesting things to me and taking my original ideas into account - I felt in control but supported. The ability to see her using the program as she built the draft design was brilliant. She also found the main gemstone (not a diamond) and it is exactly what I was looking for. Choosing the options about the metal and quality of the extra inset diamonds was really easy and the cost implications were clear. Engraving was a free extra and I was able to write a message in my own handwriting, scan it in and send it to them. The engraving seems to be good quality - it's as if I've written on the ring myself! I received the ring today; it is beautiful and what I expected. It was two weeks later than originally promised because the casting did not work properly first time; however, I don't have a problem with an extra two week wait for a better-quality ring that will (hopefully) be worn for a lifetime. I'm fully satisfied with the service that Durham Rose provided.
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